Orders & Shipping
Please note the product dispatch date on your order confirmation, orders will start dispatching from mid February 2025 direct to you.
How long will my order take to arrive?
Once your order has been dispatched, your parcel will be shipped via Australia Post. You will receive an email from Australia Post and ourselves with tracking details.
Once orders are dispatched, Gather Round Store Crows is not responsible for any lost/stolen packages. Once shipped you can change your delivery option to an AusPost Safe Drop Location via your MyPost account.
Please click here for estimated delivery times with Australia Post.
International
For all international orders, a confirmation email will be sent to you once your order has been dispatched with tracking details
Can I change my order?
To ensure fast dispatch, once an order has been placed our fulfilment warehouse immediately receive your order and begins processing. Unfortunately, once this occurs orders are unable to be edited. Please ensure all details including your shipping address are correct.
If there are any urgent changes, please contact our team via email at customerservice@tgisport.com.au or via the Contact Us form and we will endeavor to make these adjustments. However, please note these changes are unable to be guaranteed.
Track my order
Once your order has been dispatched, you will receive an email notification providing you with your tracking number.
To track your parcel, please use your tracking number via the Australia Post website here.
If you experience difficulties tracking your parcel, please contact Crows Shop or Australia Post.
Gather Round Store: customerservice@tgisport.com.au
Australia Post Help - 13 13 18
We look forward to seeing you at Gather Round 2025.